Hi,

I am using Dispute Management on ECC6 linked to Claims Management in CRM7 where we create a Dispute Case and transfer it to CRM as a Claim Submission Document(CSD). This all works out of the box as standard but my question is if we have added new attributes to the Dispute Case where do I map these to the Claim Submission Document fields?

An example is on the Dispute I have ZZNEWATTRIBUTE as a new attribute and I want this to go into a new field ZZNEWCSDFIELD in the CSD that has been created via the AET tool. Where do I do this?

Is it BADI CRM_CCM_SND in ECC? I'm using this BADI for attachments but I don't know if this will let me move ZZNEWATTRIBUTE to ZZNEWCSDFIELD as well. Do I do the mapping just in ECC or is there a CRM aspect too?

Can anyone confirm this or direct me to where this 'mapping' of Dispute field to CSD field should be done?

Thanks,

Peter