Overview & Introduction

In October 2012, RIG team members Babu Ganesh V and Dhimant Patel delivered a webinar Overview of Syclo and Agentry Architecture. The session covers an overview of Syclo, Agentry Apps and the Agentry Architecture (note: the replay is not working on Mac).

Mobile Apps for Agentry - delivered by SAP

• SAP Work Manager 5.3 Extended Feature List
  This documents provides an overview of the standard processes as well as the mobilized process covered by the mobile app SAP Work Manager. It provides a detailed view into the different use cases and drills down into work-order and notifification processig, time recording and meter management.
• SAP Inventory Manager 3.2: Extended Feature List
  This documents explains in detail the features that are included in the SAP Inventory Manager mobile app, depicting the processes and showing the distinction between the standard process in the SAP ERP backend and the mobilized part of this process: Goods Receipt, Goods Issue, Transfers, Reversal and Physical Inventory.
• SAP CRM Service Manager 3.1: Extended Feature List
  This document includes an overview of the SAP standard processes and the mobilized processes. It then deep-dives into the process and the technical object structure for both service orders and stock components.
• SAP Rounds Manager 2.3
  This document explains in detail the features that are included in the SAP Rounds Manager mobile app. It provides an overview of the standard and the mobilized process and describes in detail the rounds process.
• SAP Sales Manager 2.5
  Sirish explains various customization options available with SAP Sales Manager 2.5. The document provides a brief overview of the different ways to achieve the customization in SAP Sales Manager 2.5

• How-To: Create Custom Exchange Objects for Agentry based Mobile Apps
  This document takes you through the process, step-by-step, of creating Custom Exchange Objects for you SAP Mobile App running on Agentry.

Mobile Apps for Agentry - Building your own

Two excellent How-to Guides: Build an Agentry based mobile app from scratch, connecting to an SAP back-end.

Both Guides were developed along with the SMP 2.3 Developer Workshop Series that we ran last summer:

• Part 1
  This How-to guide will show you step by step how to create a very simple mobile app based on Agentry, which will retrieve flight information from an SAP ERP back-end and display it on the mobile device/Agentry Test Environment.
  This guide walks you through the installation of the needed components, creation of the Agentry application and the necessary steps needed to perform in the SAP back-end system as well.
• Part 2
  The How-to guide is adding more complexity to the previously built Agentry based mobile app, walking you through transactions, data tables, complex table and how to deploy the mobile app on the SAP Mobile Platform 2.3.

Syclo Exchange Framework

• Fahmi Cheikhrouhou has posted a new PDF document on enabling Delta Queries using Syclo Exchange Framework and NW Gateway.
  Jirong Wang co-authored.

Viewing PDFs in Agentry

• Bill Froelich  has created a new blog Viewing PDFs in Agentry on Android including the code to implement.

Troubleshooting Agentry

SCN Wiki

The first place for you if you need any troubleshooting support is the SCN Wiki for Agentry. Our support team proudly refers to this set of pages and technical content as the Support Survival Guide, covering:

• Demos
• Developer
• Generals
• How-To Guides
• Troubleshooting
• Tutorials

Webinar Series

In Q4 2013, we hosted three webinars on Troubleshooting Agentry. The presentations were part of the webinar series 'SMP - Enterprise Scale Mobility'.

1. Introduction to Supporting Agentry
2. Debugging details and concepts
3. Support Strategy: Exemplary Walkthroughs to identify & resolve issues

Recordings with a total duration of over 4hours are available.

Additional Reads

Documentation

• Agentry Server documentation is included in the SMP 2.3 documentation
• Syclo User required: Documentation Home Page and Syclo Resource Center - Knowledge Base

SCN - Discussions

• Use SCN Discussions to ask questions, help others, or just stay up-to-date of what moves the community

Training

• SAP Agentry - Essentials (MOB 300)
• Work Manager for SAP Foundation (MOB 310)

Follow any of these folks to be notified on new, great content on Agentry:

Mark Pe,Babu Ganesh V,Alexandra Linde-Dunmire,Manju Venkatesha,Lisa Haag, Helena Gonzalez, Jason Latko, Steve Streeter