Hello everyone,
I am searching for an answer for such a question: is it possible to connect one SolMan (the one from the service provider) to another SolMan (customer's one) in a way that tickets would go from customer's ERP to their SolMan (as it is now) and afterwards would be automatically forwarded to the other SolMan where the tickets should be processed?
If you have any idea, experience or relevant document, please share it - I will be really grateful.
Best regards,
Katarzyna Klys