We have a situation where an Invoice was created for a business partner, the invoice was then cleared using a credit memo. The 2 documents have 2 different control accounts causing an out of balance scenario with the control accounts. We are able to correct the posting using a JE, but when we go to reconcile the adjusting entry, the system automatically creates the outtage again. Attached is a spreadsheet showing the issue.
How do we correct a this transaction stream where 2 different control accounts were used?