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ST12 & SAT Trace does not trace certain service calls in CRM

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Dear All,

 

Customer was not able to take certain service calls traces.

 

Short summary:

The test consist of tracing web-services. Each service is run by a

distinctive user so we can analyse the performance better on the CRM

 

backend.

 

The web-Services do launch RFC and updates on the backend.

 

Services are �defined� in the same way in

 

SICF: /sap/bc/srt/xip/sap/crm_bupa*

 

 

At the start of the test, we can gather the traces for HTTP, RFC and soon. We are tracing across all servers for a specific user for all Tasks or for HTTP only. Then for an unknown reason, the HTTP trace stops gathering. But yet, if we activate the trace for all tasks, it will capture RFC and update for the said user.

  

We need to understand why we cannot trace some of the web-services. Are there some limitations about the amount of HTTP traces we can capture?

We can see the HTTP steps in STAD but ST12 is not �catching� them.�

 

Thanks and Regards,

Ganesh


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