Dear All,
As per the recent requirement we have configured the credit memo process where the Credit memo will be created in reference to the invoice. We have done the relevant settings in Copy Control VTFF and it is working fine for newly created invoices.
When the old invoices are referenced to create credit memo then a message appears in the log as "The XXXXXX Billing document does not exist".
Kindly advise how to use the old invoices to create credit memo's in system .
Regards,
SRK