Hi All,
After upgrade of CRM 6.0 to 7.02 the url is not working. Please help to resolve ASAP.
http://sapcrmdev.XXX.com:8000/sap/bc/bsp/sap/crm_ui_frame/default.htm
Error while processing your query
What has happened?
The URL call http://sapcrmdev.xxx.com:8000/sap/bc/bsp/sap/crm_ui_frame/default.htm was terminated because of an error.
Note
The following error occurred in system CRD : Could not set enqueue lock
The error occurred on application server SAPCRMDEV_CRD_00 and in work process. 4
The termination type was: ERROR_MESSAGE_STATE
The ABAP call stack was:
Method: PREPARE_OTR_DOCUMENT of program CL_HTTP_SERVER_NET============CP
Method: AUTHENTICATION of program CL_HTTP_SERVER_NET============CP
Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
Module: %_HTTP_START of program SAPMHTTP
What can I do?
If the termination type was RABAX_STATE, you will find more information on the cause of termination in system CRD in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, you will find more information on the cause of termination on the application server SAPCRMDEV_CRD_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, you can search for further information in the trace file for the work process 4 in transaction ST11 on the application server SAPCRMDEV_CRD_00 . You may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system adminmistrator.
Error Code: ICF-IE-http -c: 000 -u: SAPSYS -l: E -s: CRD -i: SAPCRMDEV_CRD_00 -w: 4 -d: 20150109 -t: 095832 -v: ERROR_MESSAGE_STATE -e: Could not set enqueue lock -X: 00505682314E1ED4A681FF4068762936_00505682314E1ED4A681FF4063942936_1 -x: FA0F98E44303F1B6893600505682314E
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Thanks,
Kavitha Rajan.