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Upgrade To SP04

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Hi,

 

We have a PowerAMC 16.5 server with SP0 (I suppose, I only see 16.5.0.3982 in the client),which works OK,  and a licence for 1 concurrent user.

 

We want to upgrade to SP4.

 

In the archive POWAMC165004_0-10013313.ZIP, I find 3 exe :

- PowerAMC165SP04_Portal.exe

- PowerAMC165SP04x86.exe  (the client, I suppose it should be there)

- PowerAMC165SP04x86_Proxy.exe (useless for us)

 

I launch portal.exe. The 1st question is the server for a floating licence. I enter the IP and the port.

 

It complains that the licence is not ok. The log contains :

 

VerifyLicense
Cannot take a license for feature PD_SHELL [   0x200d1]
Failed to obtain 1 license(s) for PD_SHELL feature from license file(s) or server(s).
Licenses exist for PowerDesigner16.5, but a license containing the configured (LT=FL;PKG=WBPM) attributes could not be obtained. Verify that PowerDesigner16.5 is configured to use the correct type of license, and either reconfigure; or generate and deploy the desired license from the Sybase Product Download Center.
License feature name:  PD_SHELL
License search path:   C:\Users\ADMINI~1\AppData\Local\Temp\{4C2D7~1\{3BDB3~1\PowerDesigner.server.lic;
FlexNet Licensing error:-73,125.  System Error: 10061 ""
For further information, refer to the Sybase Software Asset Management website at http://www.sybase.com/sysam

 

 

Even if I choose not to continue the installation, it continues to update, deploys a war and breaks everything: the portal does not find its licence.

 

Any idea to correct this or to make it reuse the existing licence ?   (This is a virtual machine. I rolled back to previsous state.)


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