Payment from Customer Branch

Dears,

When posting incoming payments from customer branch account through  FBCJ, the customer number field switches automatically to the Customer Head Office number:

- In testing environment the field BSEG-FILKD is populated in the FI document, so I can see the payment in FBL5n on branch level and also on head office level

In PRD the field BSEG-FILKD is not populated, I checked the customer master data, posting key field status, GL field status and could't find any solution

so in FBL5n I can't see the payment on branch level as it's not populated.

Your advice is very appreciated.

Thanks a lot.

Best regards,

A Galal